The Pensions Ombudsman

The Pensions Ombudsman has a separate website

The Pensions Ombudsman (PO) impartially investigates complaints from members of pension schemes (including personal pensions) or their beneficiaries, employers or trustees. As the Pension Protection Fund Ombudsman, the same person investigates complaints about the way people and their cases have been handled by the Pension Protection Fund and conducts appeals against decisions issued by the Financial Assistance Scheme.

PO is a tribunal of the Department for Work and Pensions.


News and communications

  1. Interim chair of The Pensions Ombudsman announced
  2. Pensions Ombudsman reappointed
See all news and communications

Policy papers and consultations

  1. The Pensions Ombudsman: dispute resolution and jurisdiction
See all policy papers and consultations

Transparency and freedom of information releases

  1. DWP: spend control data for April to June 2019
  2. DWP: spend control data for July to September 2018
See all transparency and freedom of information releases